ISBN: 9781351907576

Public transport is essential to the quality of life of its passengers, both as a means to move around but also to achieve a sustainable environment. However, the passenger's position as … Mehr…

Public transport is essential to the quality of life of its passengers, both as a means to move around but also to achieve a sustainable environment. However, the passenger's position as a customer is weakened by the dominance of monopolies, regulation and political influence in our public transport systems. This book is one of the first to examine strategies for the representation of user interests in public transport from a variety of perspectives. The authors review approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries, including Austria, Czech Republic, France, Germany, Italy, the Netherlands, Sweden, Switzerland, the UK and EU policies. The book presents the conclusions of this research and examples of good practice. In this respect it will provide useful guidance for policy makers, stakeholder organizations and planners, as well as transport researchers. The Passenger's Perspective in Planning and Customer Care Routledge Local & Regional Planning Public Policy associations, authorities, companies, contracts, guarantees, london, organizations, passenger, service, travelwatch 9780754674474, 9780754674474 DE,GB,US,ES,IT,FR,MX English Politics & International Relations, Taylor and Francis<

ISBN: 9781351907576

Public transport is essential to the quality of life of its passengers, both as a means to move around but also to achieve a sustainable environment. However, the passenger's position as… Mehr…

Public transport is essential to the quality of life of its passengers, both as a means to move around but also to achieve a sustainable environment. However, the passenger's position as a customer is weakened by the dominance of monopolies, regulation and political influence in our public transport systems. This book is one of the first to examine strategies for the representation of user interests in public transport from a variety of perspectives.The authors review approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries, including Austria, Czech Republic, France, Germany, Italy, the Netherlands, Sweden, Switzerland, the UK and EU policies.The book presents the conclusions of this research and examples of good practice. In this respect it will provide useful guidance for policy makers, stakeholder organizations and planners, as well as transport researchers.; EPUB; Business,Finance and Law > Economics, Taylor and Francis<

ISBN: 9781351907576

*Public Transport and its Users* - The Passenger's Perspective in Planning and Customer Care / epub eBook für 52.99 € / Aus dem Bereich: eBooks, Fachthemen & Wissenschaft, Politikwissensc… Mehr…

*Public Transport and its Users* - The Passenger's Perspective in Planning and Customer Care / epub eBook für 52.99 € / Aus dem Bereich: eBooks, Fachthemen & Wissenschaft, Politikwissenschaft Medien > Bücher nein eBook als epub eBooks > Fachthemen & Wissenschaft > Politikwissenschaft, Taylor & Francis Ltd.<

ISBN: 9781351907576

Public Transport and its Users - The Passenger's Perspective in Planning and Customer Care: ab 52.99 € eBooks > Fachthemen & Wissenschaft > Politikwissenschaft Taylor & Francis Ltd. eBook… Mehr…

Public Transport and its Users - The Passenger's Perspective in Planning and Customer Care: ab 52.99 € eBooks > Fachthemen & Wissenschaft > Politikwissenschaft Taylor & Francis Ltd. eBook als epub, Taylor & Francis Ltd.<

2017, ISBN: 9781351907576

The Passenger's Perspective in Planning and Customer Care, eBooks, eBook Download (EPUB), [PU: Taylor and Francis], Taylor and Francis, 2017