Lean Solutions : How Companies and Customers Can Create Value and Wealth Together by Daniel T., Womack, James P. Jones - gebrauchtes Buch
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together - Taschenbuch
2015, ISBN: 9780743277792
[ED: Kartoniert / Broschiert], [PU: FREE PR], Über den AutorJames P. Womack is the president and founder of the Lean Enterprise Institute (www.lean.org), a nonprofit education and res… Mehr…
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together - gebrauchtes Buch
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Lean Solutions - Taschenbuch
2015, ISBN: 9780743277792
Buch, Softcover, [PU: Free Press], Free Press, 2015
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Lean Solutions : How Companies and Customers Can Create Value and Wealth Together by Daniel T., Womack, James P. Jones - gebrauchtes Buch
ISBN: 9780743277792
As consumers, we have a greater selection of higher quality goods & services to choose from, yet our experience of obtaining & using these items is more frustrating than ever. At the same… Mehr…
Womack, James P. Jones, Daniel T.:
Lean Solutions: How Companies and Customers Can Create Value and Wealth Together - Taschenbuch2015, ISBN: 9780743277792
[ED: Kartoniert / Broschiert], [PU: FREE PR], Über den AutorJames P. Womack is the president and founder of the Lean Enterprise Institute (www.lean.org), a nonprofit education and res… Mehr…
Lean Solutions: How Companies and Customers Can Create Value and Wealth Together - gebrauchtes Buch
ISBN: 9780743277792
UsedAcceptable. Item in acceptable condition including possible liquid damage. As well answers may be filled in. May be missing DVDs, CDs, Access code, etc. 100%Money-Back Guarantee! Shi… Mehr…
ISBN: 9780743277792
Great quality bargain books! Media > Books > Print Books, [PU: Simon & Schuster, Scribner]
Lean Solutions - Taschenbuch
2015, ISBN: 9780743277792
Buch, Softcover, [PU: Free Press], Free Press, 2015
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James Womack and Daniel Jones are well-recognized contributors to the lean-business movement. Lean Solutions is the consultants' fifth book together, following earlier works like Lean Thinking and The Machine That Changed the World, and springs as before from their keen interest in Japanese business methods and philosophy. What compels them to write yet another book, though, given the well-established literature on lean business?
The authors offer an intriguing description of their mission at the beginning of this latest book. Principles of lean design have in fact been adopted by many Western businesses, they acknowledge, and manufacturing quality has steadily risen as a result. Yet customers remain often dissatisfied with their experiences. The cause? To Womack and Jones, the answer rests in a myopic application of lean business principles: companies have successfully improved their manufacturing and product-development environments, but they have not had a large enough view of the overall customer relationship, and of the need for leanness in all aspects of companies' interactions with customers.
Put another way: in Lean Solutions, readers find a new and much broader conceptualization of how lean-business methods--which, to be fair to Womack and Jones, have evolved so that they can claim a global heritage as much as a Far Eastern one--might apply across entire customer experiences, rather than just manufacturing processes. The structure of Lean Solutions centers on 6 requests that the authors believe customers implicitly demand from their vendors: "Solve my problem completely; don't waste my time; provide exactly what I want; deliver value where I want it; supply value when I want it; and reduce the number of decisions I must make to solve my problems."
With a compelling mix of case studies, and illuminating thought experiments in industries ranging as widely as shoe manufacturing, health care delivery, auto repair, and grocery shopping, Womack and Jones walk readers through careful explanations of how lean thinking might be expanded beyond the factory floor to broader business problems. Lean Solutions isn't for all readers. It rests on an appreciation of the large cumulative effects that many small processes can have on business, and it requires patience from those who want to learn the secrets of lean business. --Peter Han
Detailangaben zum Buch - Lean Solutions
EAN (ISBN-13): 9780743277792
ISBN (ISBN-10): 0743277791
Taschenbuch
Erscheinungsjahr: 2015
Herausgeber: Free Press
Buch in der Datenbank seit 2015-12-15T08:51:14+01:00 (Berlin)
Detailseite zuletzt geändert am 2024-05-04T15:18:16+02:00 (Berlin)
ISBN/EAN: 0743277791
ISBN - alternative Schreibweisen:
0-7432-7779-1, 978-0-7432-7779-2
Alternative Schreibweisen und verwandte Suchbegriffe:
Autor des Buches: womack james jones daniel
Titel des Buches: lean solutions, the lean, how together
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